Delivery Policy | KidzInc Australia | Online Toy Shop

Delivery Policy

After ordering online, you will receive an email confirmation from KidzInc containing your order details. We will normally confirm receipt of your order within a few minutes of ordering.

The cost for shipping is $11.99 for all orders under $180 within Australia, and FREE SHIPPING (regular post) for orders over $180 in Australia. You do have the option to purchase insurance for your parcel and we also offer a premium Express Post option too. 

For Australian orders, we will attempt to send your goods via Australia Post either on the same day or within 1 to 3 working days.

However if goods are not in stock we may need to source these from our Supplier which is a relatively quick process. In this event, we will contact you via email to let you know when the goods will be sent.

We have over 1,500 products and to offer our Customers the best educational toys on the market, we carry most items in stock but sometime we may need to source the toys from our Suppliers which is a relatively quick process. Customer Service is one of our key focusses at KidzInc, and we endeavour to send your order within a reasonable timeframe for the items that may not be in stock.

Please note we ship most items internationally to the United States and New Zealand. Please send us an email at customerservice@kidzinc.com.au if you would like to make a purchase.

If you wish to query a delivery please contact us at orders@kidzinc.com.au or call us on +61 404 954 110 and we would be more than happy to help you.